[Subscriptions Main Page]

Institutional Subscriptions: Frequently Asked Questions
 

My institution has an online subscription to a BMJ Journal, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening? When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things: Your institutional subscription has not yet been activated The person who "activated" the online subscription did not enter all the needed IP addresses for your institution. The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server. What should I do? Talk to your librarian, and let them know you are having trouble. Send us Feedback so we can begin to diagnose the problem.   Who from my institution can access the journal? The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to the journal. For remote access and more information please see our institutional single site licence.   What is an Institution? For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site. For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.   How will this work? When someone attempts to use BMJ Journals Online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers or institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access BMJ Journals Online simultaneously. If readers want to access BMJ Journals Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider) they can do so only through an institutional username and password.   Can my institution subscribe only to the electronic version? Yes, please see our subscription prices   If our BMJ Journals Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version? Yes, when you buy a subscription to BMJ Journals Online, you have access to all years of the database.   How can I access the BMJ Journals Online if I don't have access through an institutional subscription? You may purchase any of the online journals as an individual subscriber. Without a subscription you still have access to the Table of Contents, abstracts, and full header searching (but not full text viewing) at no cost and without having to register. Still have questions? For ALL journals (except EBN*) please contact: Subscriptions Customer Services BMJ Group BMA House Tavistock Square London WC1H 9JR United Kingdom Email: subscriptions{at}bmjgroup.com Tel: +44 (0)207 383 6270 Fax: +44 (0)207 383 6402 *Evidence-Based Nursing queries, please contact: RCN Subscriptions Department Email: RCNDirectJournalsTeam{at}rcn.org.uk Fax: +44 (0) 29 20 54 64 01 EBN subscriber number assistance Email: ebnhelpdesk{at}rcn.org.uk